Tuesday, June 18 2013, 09:14 AM MDT
Online Paracord Company Owes Over $80,000 In Refunds
(KUTV) A Utah business man took tens of thousands of dollars from people across the country and gave them nothing in return.
A man that sells paracord–a strong rope that is used to make bracelets and belts –never delivered it and in many cases has not refunded a dime.
Brother and sister, Colton and Raygan turned their paracord hobby into a business. They sold paracord bracelets at school. Encouraging her young entrepreneurs, their mom, Rhonda, turned to the internet and found paracordmaster.com.
Rhonda paid around $50 to paracordmaster.com for several bundles of the cord, but months later, the product never arrived. When she calls the company, she says no one calls her back.
“I think I got scammed,” Rhonda says. She isn’t the only one. 2News was contacted by several people from across the country saying they too got burned by paracordmaster.com
Gephardt started investigating and found that paracordmaster.com is run by BK Industries in Cedar City.
Traci Gunderson, the head of the Utah Commerce Departments Division of Consumer Protection, says her department has already cited and fined BK Industries twice for taking money and never sending the product. BK Industries is ordered to pay more than $100,000 for their violations, but BK Industries has stopped responding to Consumer Protection.
Gephardt visited BK. Industries and spoke to Brandon Mysliwiec who owns BK Industries. He says he is well aware of all the frustrated customers and he blames his paracord suppliers and the high demand for the cord.
He says he doesn’t have time to respond to his customers’ complaints and that the complaints are just the tip of the iceberg–he says he owes about $80,000 in refunds. He says that the money is gone–spent over 6 months keeping his business doors open, but he says the refunds are coming. “They’ll get their money, that’s for sure,” Brandon said. But, customers should not expect their refund anytime soon because BK Industries is out of business.
The company in the BK Industries location is a new company called BKE Industries. It’s located in the exact same address and it has paracord on the shelves and Brandon is in charge, but he says it has nothing to do with BK Industries or paracordmaster.com. He says the refunds are coming out of his pocket.
Consumer Protection wants more done. Her department has referred angry customers to Cedar City police hoping that they and Iron County prosecutors will take the next step.
“We feel like there needs to be a case brought against him, and for whatever reason Cedar City and Iron County Prosecutor’s Office has not done anything,” Gunderson said.
Cedar City police say they have received hundreds of complaints about BK Industries and they have had conversations with county prosecutors about bringing charges, but they say being a poor business man is not enough to bring charges. Unless they can prove BK Industries took people’s money and gave nothing in return on purpose, they say they have no case.
(Copyright 2012 Sinclair Broadcasting Group)