Get Gephardt
KUTV.com | Stories - Bank of America Threatens Home Foreclosure Despite Full Payments
Monday, November 26 2012, 11:01 PM MST
Bank of America Threatens Home Foreclosure Despite Full Payments
By Matt Gephardt and Cindy St Clair
(KUTV) Angel Maynard has lived in her West Jordan home for more than a decade but when her family lost some income, she did the math and realized that continuing to make the $2,000 monthly mortgage payment was going to be tough. Angel called her bank, Bank of America, and they told her she could apply for a loan modification. Angel applied, but not without some hurdles.

"It took them a couple of months, took me a couple of tries for them to not lose the paperwork,” Angel said. “Finally I sent it certified and they got the paperwork."

With that, Angel was told to start making lower payments for a "trial" period.

“[Bank of America] said you'll make that trial payment for three months and then we will finalize your loan," Angel said.

But Angel says she was afraid making lower payment would hurt her credit score so, until the loan was finalized, she decided she was going to continue to make payments in full. It's a good thing she did. Angel began receiving letters from Bank of America saying, "Our records indicate your loan is past due." Angel says she again called Bank of America.

“Every time you call them up you get the same answer,” Angel said. “It's the loan modification, don't worry about it."

Angel is worried about it, especially since her credit has now been dinged and worse, she is getting more letters from Bank of America now threatening "foreclosure."

"I've been so stressed and so upset and just worried about whether or not I'm going to be foreclosed on even though I made the full [payment] amounts,” Angel said. “I'm just so frustrated because they've ruined my credit, and am I going to come home tomorrow to a foreclosure sign on my window?"

Sick of trying to convince the bank on her own, Angel decided to Get Gephardt.

2News contacted Bank of America through their corporate public relations office and again provided them proof that all the payments have been made in full. This time, the bank paid attention. From an email address assigned to "pressroom," someone wrote, "a specialist is reaching out to [Angel] and is correcting the misapplication of her funds."

The bogus dings on Angel's credit report have also been repaired by Bank of America.

In investigating this story, we spoke to the non-profit, credit-counseling group, AAA Fair Credit Foundation. They tell us Angel's story is unfortunately not unique. In fact they have several credit counselors whose jobs are to do nothing but try to help people navigate the complicated waters of modifying a home loan.

If you could use help, AAA Fair Credit Foundation can be reached at:
http://www.faircredit.org/ or (800) 351-4195.

(Copyright 2012 Sinclair Broadcasting Group)Bank of America Threatens Home Foreclosure Despite Full Payments

News Photos & Videos - Submit Your Photos Here


More Gephardt Stories

National Mortgage Settlement Payments Delayed to Thousands
GM Dodges Recall Responsibility, Returns On Rented Property and Employee Rest Tied To Dishonesty
Fine Print Reveals a Company is Behind Tax Lien Notices
Computer Scam Alert, Congress Weighs In On E-Cigs and Beef at an All-Time High
Good question: What's the figure eight printed on globes?
Amazon Offers Employees $5,000 to Quit, Most Common I.R.S. Mistakes and Flyers in February Arrive Late
Chimney Sweep Folds with Consumer's Deposit
Heartland Virus Threat, I.R.S. Fields Your Calls and the Big Mac Budget Demonstration
XP Support Gone. What Now?
"Or your money back" Offer not Honored
Get Gephardt: Man Lands in Collections Despite Fully Paid Utility Bills
Good Question: How Were the Aquarium Fish Safely Moved?
GM Wins Crash Test Honors, FTC Cracks Down On Weight-loss Claims and CVS In Hot Water
Two Utah Men Brought Up On Tax Fraud Charges
Home Automation Failures Frustrate Customer
Yahoo Increases Email Security, SLC Marathon Set For April and Microsoft Introduces Its Siri
Wendover Casino Blocks Handicapped Stalls for Promotional Giveaway
New Scam Alert, Chrysler Recall and Amazon Joins the TV Market
Good Question: How do Taxpayers avoid being audited by the IRS?
If the IRS is Unresponsive, Try the Taxpayer Advocate
Mudslide Scammer Alert, Nissan Recall and New Trader Joe's Location in Salt Lake County
Insurance Mix Up Keeps Woman From Lifesaving Meds
E-Book Refund, College Tuition Increases and Unclaimed Tax Returns
Billing Bundle Bungled
Flood Insurance Increases, IRS Cash Crunch and Possible Apple & Comcast Partnership
Good Question: How is the Moment Spring Starts Determined?
Defiance May Soon Pay Off for Couple Fined Over Negative Comments
PS4 Announces VR Headset, Google Makes Smartwatches and 2010 Tax Returns Still Available
GM Spokesperson: Loaners, Rentals Available to 1.6 Million Drivers Impacted by Recall
Google Wins Viacom Lawsuit, Walmart Wants Used Games and Microsoft's Stock Surges
Fake IRS Auditors Attempt to Rip Off Taxpayers
Retailers Asked to Stop Selling Tobacco, NYC Requires Sick Time and New Expiration Date Labels
Good Question: Are E-Cigarette Commercials Legal?
Low Utah Unemployment Rate, Graco Recall Expanded and High Tax Return Average
ACA Marketplace Confusion Leaves Adults Signed Up for Pediatric Dental Care
Target Continues Damage Control, Staples Closing Locations and Facebook Blocks Gun Advertisements
Popular Provo Road-Race Organizer Stiffs Winners
Gov. Gets Wiretap Bill from Sprint, Guns Are Selling Well and F.T.C. Cracks Down
Fur Coat Storage Company Vanishes with Several Expensive Coats
Utah Benefits From Reopening Parks, RadioShack Closing Locations, EPA Regulations and Potential ATM Hacking
Semi-Pro Football Players Question the Disappearance of League Fees
Drought Affects Grocery Prices, Free Checking Disappears and Bill Gates On Top Again
Good Question: "How Do Search Engines Determine Search Result Orders?"
Airlines Cut Bereavement Fares, Internet Usage Goes Mobile and Wells Fargo Cuts Jobs
Stolen Debit Card Used at Target.com Days after Victim Shops at Target
Delta Changes Frequent Fliers Program, Sprint in Trouble over Nude Pictures and Min Wage Battle Continues
California Scheme Leaves Utahn, National Hispanics out Hundreds
Target Breach TimeLine, Facebook Email Says Goodbye and House Prices on the Rise
Lifetime Warranty Abruptly Cancelled
Taco Bell Breakfast, Disney Resort Price Increase and New Alumni Tracking Software
Man Injured At Amusement Park Awaits Damages
Credit Restored for Consumer Fined for Negative Online Review
Postal Service Issues, Hot Pocket Recall and Netflix vs. Verizon
Ex-Federal Worker: Someone Forged My Official Gov. Documents
Alarm Customer Moves But Cannot Cancel Service
Improving Medication Information, Groupon Deal and I.R.S. Tax Update
Good question: How are KUTV Contest Winners Selected?
Canceled Flights Cost Big, Tax Refund Spending and Valentines' Day Gift Estimates
Dish Placement Makes TV Service Sketchy
GM Recall, Facebook's Privacy Policy Questioned and Comcast Merges With Time Warner
Advertise with us!

 


Advertise with us!