Wednesday, April 23 2014, 09:23 AM MDT
Wedding Photographer Takes Money, Then Doesn't Show On Wedding Day
By Matt Gephardt
Produced by Cindy St. Clair
(KUTV) For Ashley and Tadd Louder, getting photos of their wedding last August turned into a last minute scramble.
"It was kind of a nightmare,” Ashley said.
Ashley and Tadd paid $1350 to professional photographer Virginia Burr who runs My Personal Paparazzi. On the wedding day, Burr was supposed to arrive at 9am but she didn’t show up.
“I think it was probably 10 o’clock when I started freaking out,” Ashley said. “I started calling her and texting her, but no answer.”
In fact, the couple didn't hear from Burr for several days. Ashley received a text message from Burr while on her honeymoon. Burr offered a refund.
"You will have it next week," the message promised. "I am sooooooo soooooo sooooooo sorry!"
But the refund has never arrived and now, Burr has stopped responding altogether. Frustrated, the couple decided to Get Gephardt to investigate.
2News tried to reach Virginia Burr several times but she never responded so we went to the Payson, Utah business address for My Personal Paparazzi. We found no photographers at that address. It's now clothing boutique called "Uptown Maiden."
Boutique owner Jodie Portillo says we are not the first to stop by looking for Virginia Burr. In fact, she says about 25 people have shown up in the past month saying they were wronged by My Personal Paparazzi. Portillo says most people say the same thing as Ashley and Tadd, that Burr took their money and failed to provide the service. Portillo said that, based on the number of people and what they tell her, she suspects Burr could owe people tens of thousands of dollars.
And, it gets worse for Virginia Burr. At the time of Ashley and Tadd's wedding, Burr was behind bars. She had been arrested and charged with writing a bad check in 2010. Our investigation learned that Burr had been released, but she is accused of violating her probation and she is now under house arrest.
Ashley and Tadd say they are thankful a replacement photographer was able to step in and save their big day but they are angry they have twice paid for the service.
Ashley and Tadd say they are talking to a lawyer and plan to sue to try and get a refund.
(Copyright 2012 Sinclair Broadcasting Group)