Tuesday, June 18 2013, 09:13 AM MDT
Yellow Pages Scam
(KUTV) DRAPER - How could confirming your information with the phone book end costing you hundreds of dollars?
That's the question a Dentist David Christensen is asking.
Over the summer, one of his dental hygienists took a phone call from someone claiming to be the yellow pages.
“They asked me if I was authorized to verify our address,” Melissa Bracken says. “I said, yeah, I guess."
Melissa says she confirmed the address and that was the end of the conversation.
But months later, a New Jersey company called Local OYB is demanding $550 for an online listing. Melissa says it is a listing that she never authorized.
For months, the dentist's office says they have been getting calls and letters demanding payment.
Then in January, they got a letter from Local OYB that said they were, "105 days past due."
And the letter threatened that the account, "has been referred for collection."
Clifford, on the phone from Local OYB told 2News they have a purchase order. But, Clifford refused to provide it.
However, after 2News spoke to Local OYB, they agreed to close the Dr Christensen’s account.
It is illegal to bill somebody for a service they did not authorize. The Federal Trade Commission has been cracking down on this kind of fraud.
(Copyright 2012 Sinclair Broadcasting Group)