Tuesday, June 18 2013, 10:14 AM MDT
Windshield Replacer: "I'm Not Trying to Screw Anyone"
By Matt Gephardt
Produced by Michelle Poe
Edited by Aaron Colborn
Photography by Mike Sadowski and Dave Yost
(KUTV) Ryan Jeffrey Petersen was the owner of Canyon Auto Glass based out of Roy, Utah. For several months he had been dodging the calls of one of his customers, Kristy Youngman. Youngman paid Petersen several hundred dollars to replace the windshields on her family’s three cars. Canyon Auto Glass installed two of the windshields but not the third. Eight months later, the work still had not been completed.
When Youngman could not get results, she decided to Get Gephardt. After several months of him dodging our calls as well, we got a tip on where he could be found and went to see him face to face.
“I really did my best to make that business work,” Petersen told Get Gephardt in an off-camera interview. He says Canyon Auto Glass was successful for four years but the business began to dry up and he ran out of money. He says he took a second job and sold personal property to try and save the business and repay people to whom he owed money, but in the end it wasn’t enough and Canyon Auto Glass went under.
“I probably didn’t have enough capital starting up,” he said. “I probably just wasn’t educated enough to go into business for myself.”
News that Canyon Auto Glass was gone promised to be the end of Youngman’s fight and she would have to pay another auto glass company to have her windshield replaced. However after hearing Youngman’s story in a Get Gephardt report, another auto glass company decided to step up. Safelite Auto Glass owner Brent Beck donated a windshield to Youngman and installed it for free.
(Copyright 2013 Sinclair Broadcasting Group)