Wednesday, April 23 2014, 09:23 AM MDT
Woman Waits for Exotic Spices Months After Purchase
(KUTV) A Granstville woman is ready to do some cooking. However – she’s still waiting on an order of spices to arrive months after she placed her order.
Tammy Patterson ordered around $40 worth of exotic spices over six-months ago and has yet to receive a package on her doorstep.
Tammy says she loves to cook – and her secret ingredient is special spices from the Milford Spice Company based in Michigan.
In January, Tammy saw a Groupon offer for the spices: 5 grinders for $59.
Tammy placed an order and was promised the spices would ship within two weeks. After six months passed, Tammy had not received the spices and had no response from the company.
“I just want my spice, I really like my spices because they were really cool spices, but if not, just my money back,” said Tammy.
After she was sick of waiting, Tammy decided to Get Gephardt.
We contacted Milford Spice Company on Tammy’s behalf in April – and immediately heard back from owner Laura Stearnes. She said her company was “small” and they were overwhelmed by the Groupon promotion. She promised Tammy’s spice would be sent on or before April 15th.
However, April 15th was more than 2 months ago and Tammy still has not received her spices.
After looking deeper into the Milford Spice Company, it turns out they were sued in December by their payroll processor for failing to pay a bounced check, breach of contract, and fraud. The processor won by default. No one from Milford Spice Company showed up to court. They are now paying a judgment of $147,244.75.
Tammy remains out the $59 she paid – and still hopes her spices will eventually arrive.
The Michigan Consumer Protection Division has received 6 complaints about Milford Spice Company in the last 3 years. We attempted to contact Milford Spice multiple times after they promised to send Tammy’s order, but never heard from them again.
Tammy, however, did hear back. At the end of April, she received a sales email saying everything was in stock and her order would be shipped the next day if ordered that day.
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