Get Gephardt | Stories - Christmas in July; Neighbors Fight Light-Hanging Company
Thursday, July 11 2013, 10:43 PM MDT
Christmas in July; Neighbors Fight Light-Hanging Company
By Matt Gephardt
Produced by Cindy St. Clair
Edited by Ryan Malavolta
Photography by Dan Dixon and Matt Michela
(KUTV) K.C. Ivins' West Haven home is unexpectedly festive this summer. Her house is still decorated with Christmas lights.

In November of 2012, K.C. hired a company called A Holiday Light, LLC to decorate her home. K.C. paid $200 for the lights to be installed and also taken down.

K.C. wants them down and the company has repeatedly promised to return but they never show up.

Char Carter lives down the street from K.C. She also paid A Holiday Light LLC to hang and remove her Christmas lights. She says that she, too, has tried multiple times to schedule the removal with A Holiday Light, LLC without the job being done.

Eventually, Char took down the lights herself after the sun began to damage the colored bulbs. Now she wants a refund for the job that was not completed but A Holiday Light will not return her calls.

Frustrated, these neighbors decided to Get Gephardt to investigate.

Get Gephardt also tried several times to contact A Holiday Light, LLC but our calls were not returned. We dug deeper looking at Utah state records and found that A Holiday Light’s registration to do business in Utah expired way back in 2011. Those same records listed a Kaysville, Utah address as the company headquarters and a registered agent, Joseph Clark Dunford.

Get Gephardt went to the address looking for Dunford. It was a home in a residential neighborhood that still had Christmas lights displayed.  The person who lived in the home told me that Dunford had moved out but knew how to reach him. A few hours later, I finally heard back from Dunford.

On the phone, Dunford told me that he would not be removing K.C.’s lights.

"I don't want to fulfill my end of the obligation because they definitely didn't fulfill theirs,” he said.

Dunford said he lost money on K.C.'s job because he had to return to her home multiple times. On the phone, he blamed K.C. for having to return to the home saying there were scheduling errors that were her fault. The statement contradicts an email that Dunford sent to K.C. in January in which he took the blame for the scheduling errors, “sorry for the issues this season getting out there when we had scheduled to do so."

Still, Dunford refuses to finish the job for which he was paid.

"Honestly, I probably spent $400, $350 to $400 to put up their $200 Christmas light job," he said.

As for Char, Dunford said she deserves a refund.

“They were great people,” Dunford said of Char and her husband. “I have nothing against them. They took down their own lights. I would give them a refund."

But Dunford says he can’t give her a refund because he is broke and the company is bankrupt.

(Copyright 2013 Sinclair Broadcasting Group)

Christmas in July; Neighbors Fight Light-Hanging Company

News Photos & Videos - Submit Your Photos Here

More Gephardt Stories

Michael's Security Breach Update, Coffee Production Being Threatened and General Mills' Forced Arbitration
National Mortgage Settlement Payments Delayed to Thousands
GM Dodges Recall Responsibility, Returns On Rented Property and Employee Rest Tied To Dishonesty
Fine Print Reveals a Company is Behind Tax Lien Notices
Computer Scam Alert, Congress Weighs In On E-Cigs and Beef at an All-Time High
Good question: What's the figure eight printed on globes?
Amazon Offers Employees $5,000 to Quit, Most Common I.R.S. Mistakes and Flyers in February Arrive Late
Chimney Sweep Folds with Consumer's Deposit
Heartland Virus Threat, I.R.S. Fields Your Calls and the Big Mac Budget Demonstration
XP Support Gone. What Now?
"Or your money back" Offer not Honored
Get Gephardt: Man Lands in Collections Despite Fully Paid Utility Bills
Good Question: How Were the Aquarium Fish Safely Moved?
GM Wins Crash Test Honors, FTC Cracks Down On Weight-loss Claims and CVS In Hot Water
Two Utah Men Brought Up On Tax Fraud Charges
Home Automation Failures Frustrate Customer
Yahoo Increases Email Security, SLC Marathon Set For April and Microsoft Introduces Its Siri
Wendover Casino Blocks Handicapped Stalls for Promotional Giveaway
New Scam Alert, Chrysler Recall and Amazon Joins the TV Market
Good Question: How do Taxpayers avoid being audited by the IRS?
If the IRS is Unresponsive, Try the Taxpayer Advocate
Mudslide Scammer Alert, Nissan Recall and New Trader Joe's Location in Salt Lake County
Insurance Mix Up Keeps Woman From Lifesaving Meds
E-Book Refund, College Tuition Increases and Unclaimed Tax Returns
Billing Bundle Bungled
Flood Insurance Increases, IRS Cash Crunch and Possible Apple & Comcast Partnership
Good Question: How is the Moment Spring Starts Determined?
Defiance May Soon Pay Off for Couple Fined Over Negative Comments
PS4 Announces VR Headset, Google Makes Smartwatches and 2010 Tax Returns Still Available
GM Spokesperson: Loaners, Rentals Available to 1.6 Million Drivers Impacted by Recall
Google Wins Viacom Lawsuit, Walmart Wants Used Games and Microsoft's Stock Surges
Fake IRS Auditors Attempt to Rip Off Taxpayers
Retailers Asked to Stop Selling Tobacco, NYC Requires Sick Time and New Expiration Date Labels
Good Question: Are E-Cigarette Commercials Legal?
Low Utah Unemployment Rate, Graco Recall Expanded and High Tax Return Average
ACA Marketplace Confusion Leaves Adults Signed Up for Pediatric Dental Care
Target Continues Damage Control, Staples Closing Locations and Facebook Blocks Gun Advertisements
Popular Provo Road-Race Organizer Stiffs Winners
Gov. Gets Wiretap Bill from Sprint, Guns Are Selling Well and F.T.C. Cracks Down
Fur Coat Storage Company Vanishes with Several Expensive Coats
Utah Benefits From Reopening Parks, RadioShack Closing Locations, EPA Regulations and Potential ATM Hacking
Semi-Pro Football Players Question the Disappearance of League Fees
Drought Affects Grocery Prices, Free Checking Disappears and Bill Gates On Top Again
Good Question: "How Do Search Engines Determine Search Result Orders?"
Airlines Cut Bereavement Fares, Internet Usage Goes Mobile and Wells Fargo Cuts Jobs
Stolen Debit Card Used at Days after Victim Shops at Target
Delta Changes Frequent Fliers Program, Sprint in Trouble over Nude Pictures and Min Wage Battle Continues
California Scheme Leaves Utahn, National Hispanics out Hundreds
Target Breach TimeLine, Facebook Email Says Goodbye and House Prices on the Rise
Lifetime Warranty Abruptly Cancelled
Taco Bell Breakfast, Disney Resort Price Increase and New Alumni Tracking Software
Man Injured At Amusement Park Awaits Damages
Credit Restored for Consumer Fined for Negative Online Review
Postal Service Issues, Hot Pocket Recall and Netflix vs. Verizon
Ex-Federal Worker: Someone Forged My Official Gov. Documents
Alarm Customer Moves But Cannot Cancel Service
Improving Medication Information, Groupon Deal and I.R.S. Tax Update
Good question: How are KUTV Contest Winners Selected?
Canceled Flights Cost Big, Tax Refund Spending and Valentines' Day Gift Estimates
Dish Placement Makes TV Service Sketchy
Advertise with us!


Advertise with us!