Thursday, September 26 2013, 06:17 PM MDT
Rotting Power Pole Endangers Payson Home
(KUTV) Rob Horn says he's concerned about his home and his family's safety because of leaning power poll. Ron took a photo from his roof which shows one line so low it's actually pulling up a shingle. Another line is nearly touching his fence. There are several lines from several different utility companies on the pole including Payson City, the CenturyLink and Comcast. Rob says he has repeatedly called each.
"It's a game of round robin where each person passes off the buck to the next group," Rob said.
Rob says he has been calling off-and-on for several years but now it's becoming crucial for the poll to be replaced. At the base of the pole you can see that it is rotten.
Sick of being passed from company to company and afraid a bad winter may cause the pole to finally snap into his home, this time, Rob decided to Get Gephardt.
Get Gephardt began our investigation by calling Payson City. Payson said the poll doesn't belong to them but they checked their city records which confirmed once and for all that the pole belongs to the phone company, CenturyLink.
So Get Gephardt contacted CenturyLink on Rob's behalf through the corporate communications department. Spokesperson Flemming Jensen didn't want to talk about Rob's case on camera but in a statement wrote,
"We place high priority on safety at CenturyLink and move quickly to remedy any instances."
Rob says CenturyLink's response when he has called has not been quick.
"I've never been able to get anything done," he said.
After five years of calling on his own, and one call from a T.V. station, the utility pole behind Rob's home has finally been replaced.
Jensen says that CenturyLink, "appreciates customers and other residents making us aware of any potentially unsafe conditions that might occur related to our company assets."
By Matt Gephardt
Produced by Michelle Poe
Photography by Mike Sadowski
Edited by Aaron Colborn
(Copyright 2013 Sinclair Broadcasting Group)