Get Gephardt
KUTV.com | Stories - Travel Agent Seemingly Disappears with Ute Fans' Money
Thursday, October 3 2013, 12:10 AM MDT
Travel Agent Seemingly Disappears with Ute Fans' Money
(KUTV) There were some nervous University of Utah football fans Wednesday night and it had nothing to do with the upcoming came versus the Bruins of UCLA. A Magna couple decided to Get Gephardt after she paid a travel agent to get her to a Ute game next year, but then the company has seemingly disappeared.

This particular travel agent, Red Zone Travel, boasted that they were the official travel agent of Utah athletics and even had a spot at a University of Utah Crimson Club organized event called Fan Fest. It was at Fan Fest where Valerie Yeates and her husband first met Red Zone Travel. Considering the agent seemed to have the backing of the Crimson Club, the assumed booking a trip to see the Utes play at the University of Michigan in 2014 would be safe.

Over several months, the couple paid $1255 of the roughly $3000 bill they owed to Red Zone Travel. Everything seemed fine until their latest payment was not taken by Red Zone Travel. Valerie says she has repeatedly called to ask why, and confirm their reservation, but now no one from Red Zone Travel will call her back.

"It's very frustrating," she said. "Nobody will call me back. I've called. I've got phone number after phone number and have called many times."
       
Not knowing where to turn for her trip or at the very least a refund, Valerie asked Get Gephardt to investigate.

A search for the company online turned up empty. Their company web page no longer exists. Calling the phone number for the company now will not even let callers leave a message. The phone number is no longer in service.

So, Get Gephardt called the Crimson Club. The club says they're not officially affiliated with Red Zone Travel. They merely allowed Red Zone Travel representatives to promote their business at the Fan Fest. They did, however, have a phone number to one of the company owners, Justin Woodland.

Woodland declined an on camera interview but said his company's trip to Michigan had been cancelled. He also promised that he would be reaching out to Valerie.

Just like that, Valerie says she did finally hear from Red Zone Travel. She says she has been promised that she will eventually be made whole, either with a refund or with a trip to Michigan to see the Utes.

Woodland has stopped returning calls from Get Gephardt but when we spoke to him a week ago he said everyone who had paid for the trip to see the Utes play in Michigan would be getting a refund.

Valerie tells Get Gephardt that Woodland questioned why she would call a TV station rather than call him on his call phone, a number she did not have and knew no way to get.

By Matt Gephardt
Produced by Stephanie Clemens
Edited by Ryan Malavolta

(Copyright 2013 Sinclair Broadcasting Group)
Travel Agent Seemingly Disappears with Ute Fans' Money

News Photos & Videos - Submit Your Photos Here


More Gephardt Stories

National Mortgage Settlement Payments Delayed to Thousands
GM Dodges Recall Responsibility, Returns On Rented Property and Employee Rest Tied To Dishonesty
Fine Print Reveals a Company is Behind Tax Lien Notices
Computer Scam Alert, Congress Weighs In On E-Cigs and Beef at an All-Time High
Good question: What's the figure eight printed on globes?
Amazon Offers Employees $5,000 to Quit, Most Common I.R.S. Mistakes and Flyers in February Arrive Late
Chimney Sweep Folds with Consumer's Deposit
Heartland Virus Threat, I.R.S. Fields Your Calls and the Big Mac Budget Demonstration
XP Support Gone. What Now?
"Or your money back" Offer not Honored
Get Gephardt: Man Lands in Collections Despite Fully Paid Utility Bills
Good Question: How Were the Aquarium Fish Safely Moved?
GM Wins Crash Test Honors, FTC Cracks Down On Weight-loss Claims and CVS In Hot Water
Two Utah Men Brought Up On Tax Fraud Charges
Home Automation Failures Frustrate Customer
Yahoo Increases Email Security, SLC Marathon Set For April and Microsoft Introduces Its Siri
Wendover Casino Blocks Handicapped Stalls for Promotional Giveaway
New Scam Alert, Chrysler Recall and Amazon Joins the TV Market
Good Question: How do Taxpayers avoid being audited by the IRS?
If the IRS is Unresponsive, Try the Taxpayer Advocate
Mudslide Scammer Alert, Nissan Recall and New Trader Joe's Location in Salt Lake County
Insurance Mix Up Keeps Woman From Lifesaving Meds
E-Book Refund, College Tuition Increases and Unclaimed Tax Returns
Billing Bundle Bungled
Flood Insurance Increases, IRS Cash Crunch and Possible Apple & Comcast Partnership
Good Question: How is the Moment Spring Starts Determined?
Defiance May Soon Pay Off for Couple Fined Over Negative Comments
PS4 Announces VR Headset, Google Makes Smartwatches and 2010 Tax Returns Still Available
GM Spokesperson: Loaners, Rentals Available to 1.6 Million Drivers Impacted by Recall
Google Wins Viacom Lawsuit, Walmart Wants Used Games and Microsoft's Stock Surges
Fake IRS Auditors Attempt to Rip Off Taxpayers
Retailers Asked to Stop Selling Tobacco, NYC Requires Sick Time and New Expiration Date Labels
Good Question: Are E-Cigarette Commercials Legal?
Low Utah Unemployment Rate, Graco Recall Expanded and High Tax Return Average
ACA Marketplace Confusion Leaves Adults Signed Up for Pediatric Dental Care
Target Continues Damage Control, Staples Closing Locations and Facebook Blocks Gun Advertisements
Popular Provo Road-Race Organizer Stiffs Winners
Gov. Gets Wiretap Bill from Sprint, Guns Are Selling Well and F.T.C. Cracks Down
Fur Coat Storage Company Vanishes with Several Expensive Coats
Utah Benefits From Reopening Parks, RadioShack Closing Locations, EPA Regulations and Potential ATM Hacking
Semi-Pro Football Players Question the Disappearance of League Fees
Drought Affects Grocery Prices, Free Checking Disappears and Bill Gates On Top Again
Good Question: "How Do Search Engines Determine Search Result Orders?"
Airlines Cut Bereavement Fares, Internet Usage Goes Mobile and Wells Fargo Cuts Jobs
Stolen Debit Card Used at Target.com Days after Victim Shops at Target
Delta Changes Frequent Fliers Program, Sprint in Trouble over Nude Pictures and Min Wage Battle Continues
California Scheme Leaves Utahn, National Hispanics out Hundreds
Target Breach TimeLine, Facebook Email Says Goodbye and House Prices on the Rise
Lifetime Warranty Abruptly Cancelled
Taco Bell Breakfast, Disney Resort Price Increase and New Alumni Tracking Software
Man Injured At Amusement Park Awaits Damages
Credit Restored for Consumer Fined for Negative Online Review
Postal Service Issues, Hot Pocket Recall and Netflix vs. Verizon
Ex-Federal Worker: Someone Forged My Official Gov. Documents
Alarm Customer Moves But Cannot Cancel Service
Improving Medication Information, Groupon Deal and I.R.S. Tax Update
Good question: How are KUTV Contest Winners Selected?
Canceled Flights Cost Big, Tax Refund Spending and Valentines' Day Gift Estimates
Dish Placement Makes TV Service Sketchy
GM Recall, Facebook's Privacy Policy Questioned and Comcast Merges With Time Warner
Advertise with us!

 


Advertise with us!