Sunday, April 13 2014, 10:11 PM MDT
Web Exclusive: Current Medical Care
SHAUNA LAKE: Do you get frustrated ever with medical care today and just the system and the bureaucracy of it all and insurance? I mean it seems like you set out to do such a good thing and then society and institutions kind of muddle the mix a little.
DR. CRANDALL: And that's true, and it is frustration, and again here we have had international folks with us you know actually they were always at Moran. Somebody's there right now from Nepal. Somebody's coming in from Nairobi in Kenya and we have people from Ethiopia. And a lot of times they'll come down and they'll watch in the operating room and at the end of it part of what we do here is single use for just about everything and they say, "Well why are you emptying that? Why are you taking that half-full bottle of solution away?" Well it's the requirement. You know they say, "Well I could use that for three weeks." Yes you could. So yeah there is a lot of frustration.
SHAUNA LAKE: Interesting.
DR. CRANDALL: Yeah it really is interesting to get other people's perception of it when they come here and they understand it's part of what makes our success rate here, it's tremendously high, but we do have a lot of regulations that are probably a little bit heavier than they need to be.
-Written and Produced by Leslie Tillotson
(Copyright 2014 Sinclair Broadcasting Group.)